EFQMassess Library

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EFQMassess
Topic 1: Direction
Element 1: Purpose, Vision and Strategy

Strategic Management and Organisational Dynamics – Ralph D. Stacey, 2016. 

Exploring Corporate Strategy – Gerry Johnson, Kevan Scholes, Richard Whittington, 2011. 

The Strategy-Focused Organization – Robert S. Kaplan, David P. Norton, 2001. 

Strategy Safari: A Guided Tour Through The Wilds of Strategic Management – Henry Mintzberg, Bruce Ahlstrand, Joseph Lampel, 2009. 

Good Strategy Bad Strategy: The Difference and Why It Matters – Richard Rumelt, 2011. 

Strategy as Practice: An Activity-Based Approach – Gerry Johnson, Ann Langley, Leif Melin, Richard Whittington, 2007. 

Strategic Intuition: The Creative Spark in Human Achievement – William Duggan, 2007. 

The Rise and Fall of Strategic Planning – Henry Mintzberg, 1994. 

Playing to Win: How Strategy Really Works – A.G. Lafley, Roger L. Martin, 2013. 

Strategy Beyond the Hockey Stick: People, Probabilities, and Big Moves to Beat the Odds – Chris Bradley, Martin Hirt, Sven Smit, 2018. 

element 2: Organisational Culture and Leadership

Organisational Culture and Leadership – Edgar H. Schein, 2016. 

Leaders Eat Last: Why Some Teams Pull Together and Others Don’t – Simon Sinek, 2014. 

The Culture Code: The Secrets of Highly Successful Groups – Daniel Coyle, 2018. 

Diagnosing and Changing Organisational Culture: Based on the Competing Values Framework – Kim S. Cameron, Robert E. Quinn, 2011. 

Leading Change – John P. Kotter, 2012. 

The Leadership Challenge: How to Make Extraordinary Things Happen in Organisations – James M. Kouzes, Barry Z. Posner, 2017. 

Corporate Culture and Performance – John P. Kotter, James L. Heskett, 1992. 

Understanding Organisations: The Dominance of Systems Theory in Organisational Change – Charles Handy, 1993. 

Leadership on the Line: Staying Alive Through the Dangers of Change – Martin Linsky, Ronald A. Heifetz, 2002. 

Culture, Leadership, and Organisations: The GLOBE Study of 62 Societies – Robert J. House, Paul J. Hanges, Mansour Javidan, Peter W. Dorfman, Vipin Gupta, 2004. 

Element 1: Engaging Stakeholders

“Stakeholder Theory: The State of the Art” by R. Edward Freeman, Jeffrey S. Harrison, Andrew C. Wicks, Bidhan L. Parmar, Simone de Colle, 2010. 

“Strategic Management: A Stakeholder Approach” by R. Edward Freeman, 1984. 

“Managing Stakeholders in Software Development Projects” by John McManus, 2005. 

“Stakeholder Engagement: The Game Changer for Program Management” by Anna Maria Kovacs, 2015. 

“The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organisation and the World” by Ronald Heifetz, Marty Linsky, Alexander Grashow, 2009. 

“The Stakeholder Theory and Organisational Dynamics: Values, Interests, and Power Amongst Stakeholders” by Thomas Donaldson, Lee E. Preston, 1995. 

“Stakeholder Engagement for Sustainable Development: A Review of the Literature” by Clare Broomfield, 2018. 

“Corporate Social Responsibility and Stakeholder Theory: Learning from Each Other” by Ed Freeman, Sarah A. Soule, 2008. 

“Engaging Stakeholders in Education for Sustainable Development at University Level” by Walter Leal Filho, Luciana Brandli, Paula Castro, Julie Newman, 2015. 

“Stakeholders: Theory and Practice” by Andrew L. Friedman, Samantha Miles, 2006. 

element 2: Creating Sustainable Value

Creating Sustainable Value – Stuart L. Hart, 2010 

Sustainability Strategies: When Does it Pay to be Green? – Renato J. Orsato, 2009 

The Triple Bottom Line: How Today’s Best-Run Companies Are Achieving Economic, Social and Environmental Success – Andrew W. Savitz and Karl Weber, 2006 

Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage – Daniel Esty and Andrew Winston, 2009 

Cannibals with Forks: The Triple Bottom Line of 21st Century Business – John Elkington, 1998 

The Sustainability Edge: How to Drive Top-Line Growth with Triple-Bottom-Line Thinking – Suhas Apte and Jagdish N. Sheth, 2016 

Strategies for the Green Economy: Opportunities and Challenges in the New World of Business – Joel Makower, 2008 

Business Strategy and the Environment – Richard Welford, 1995 

Sustainable Value: How the World’s Leading Companies Are Doing Well by Doing Good – Chris Laszlo, 2008 

The New Sustainability Advantage: Seven Business Case Benefits of a Triple Bottom Line – Bob Willard, 2012 

element 3: Driving Performance and Transformation

“Execution: The Discipline of Getting Things Done” by Larry Bossidy, Ram Charan, and Charles Burck, 2002. 

“The Balanced Scorecard: Translating Strategy into Action” by Robert S. Kaplan and David P. Norton, 1996. 

“Leading Change” by John P. Kotter, 1996. 

“Good Strategy Bad Strategy: The Difference and Why It Matters” by Richard Rumelt, 2011. 

“Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics” by Gary Cokins, 2009. 

“The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment” by Robert S. Kaplan and David P. Norton, 2001. 

“The Execution Premium: Linking Strategy to Operations for Competitive Advantage” by Robert S. Kaplan and David P. Norton, 2008. 

“Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success” by Dean R. Spitzer, 2007. 

“Strategic Performance Management: A Managerial and Behavioural Approach” by Bernard Marr, 2009. 

“The Fourth Industrial Revolution: Responding to the Impact of Artificial Intelligence on Business” by Mark Skilton, 2018. 

Element 1: Stakeholder Perceptions

“Stakeholder Management and the European Quality Management Model” by N. Oliver, 2014. 

“Corporate Social Responsibility and Stakeholder Theory: Challenging the Dominant Paradigm” by S. Banerjee, 2012. 

“The EFQM Excellence Model: Organisational Change and Stakeholder Perceptions” by H.J. Smith, 2017. 

“Integrating Stakeholder Management in Hospitals: An EFQM Excellence Model Approach” by L. Baxter, 2016. 

“Stakeholder Perceptions and Quality Management in Public Health Services” by D. R. Owens, 2019. 

“Evaluating Stakeholder Satisfaction: Towards a Comprehensive Model” by E. Fitzgerald and R. Murphy, 2013. 

“Stakeholder Engagement: The Role of Tacit Knowledge and Value Statements in Stakeholder Relationships” by P. Johnston and M. Clark, 2015. 

“Quality Management in Education: Sustaining the Vision Through Action Research” by J. Wallace and P. Grady, 2011. 

“Perceptions of Organisational Excellence in Management Schools of India: An EFQM Approach” by S. Gupta and A. Verma, 2018. 

“Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies” by J. Osborne, 2003. 

element 2: Strategic and Operational Performance

Total Quality Management and Operational Excellence: Text with Cases – John S. Oakland, 2014 

The EFQM Excellence Model for Assessing Organisational Performance: A Management Guide – David T. Barnard and Graham Rich, 2012 

Strategic Performance Management: Leveraging and Measuring Your Intangible Value Drivers – Bernard Marr, 2006 

Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics – Gary Cokins, 2009 

Organizational Assessment and Improvement in the Public Sector Workbook – Kathleen M. Immordino, 2014 

Linking Balanced Scorecard to Strategy – Robert S. Kaplan and David P. Norton, Journal of Long Range Planning, 2001 

Quality Management and Managerialism in Healthcare: A Critical Historical Survey – Paula Hyde, Edward Granter, John Hassard, Leo McCann, 2014 

Applying the EFQM Excellence Model to Education: A UK-Based Case Study – Ian H. Wilson, Journal of Educational Administration, 2005 

Performance Measurement and Management: A Strategic Approach to Management Accounting – Steve Bragg, 2007 

Organisational Behaviour and Management – John Martin, 2010