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GROWTHassess
Topic 1: Strategic Alignment
Element 1: Vision and Leadership

Aligning Organisational Strategies and Leadership Behaviour: Lessons from the Microsoft Corporation – James S. Kerr, 2005 

Leadership and Strategic Management – Andy Adcroft and Alison Willis, 2010 

Strategy and Leadership: The Essentials – Thomas L. Wheelen and J. David Hunger, 2012 

Strategic Leadership and Decision Making – Thomas K. Gilhooly, 2014 

Leading Change: The Argument for Values-Based Leadership – James O’Toole, 1996 

Strategic Leadership Across Cultures: GLOBE Study of CEO Leadership Behaviour and Effectiveness in 24 Countries – Robert J. House, Paul J. Hanges, Mansour Javidan, Peter W. Dorfman, and Vipin Gupta, 2014 

Strategic Alignment: Balancing Performance and Risk – Robert S. Kaplan and David P. Norton, 2006 

The Leadership Experience – Richard L. Daft, 2011 

The Fifth Discipline: The Art and Practice of the Learning Organisation – Peter M. Senge, 1990 

Strategic Leadership: Theory and Research on Executives, Top Management Teams, and Boards – Sydney Finkelstein, Donald C. Hambrick, and Albert A. Cannella, 2009 

element 2: Market Understanding

“Market-Driven Strategy: Processes for Creating Value” – George S. Day, 1990 

“Competitive Strategy: Techniques for Analysing Industries and Competitors” – Michael E. Porter, 1980 

“Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant” – W. Chan Kim and Renée Mauborgne, 2005 

“Strategic Market Management” – David A. Aaker, 2001 

“Market Segmentation: How to Do It and How to Profit from It” – Malcolm McDonald, 2012 

“Strategies for High Market-Share Companies” – Paul F. Nunes and John A. Quelch, Harvard Business Review, 2004 

“The Market-Oriented University: Transforming Higher Education” – Elaine Doyle and Thomas Hoholm, 2020 

“Understanding Markets and Strategy: How to Exploit Markets for Sustainable Business Growth” – Malcolm Morley, 2014 

“Strategy and the Business Landscape: Core Concepts” – Pankaj Ghemawat, 1999 

“Knowledge and Strategy” – Michael H. Zack, 1999

element 3: Innovation Management

Strategic Management of Technological Innovation – Melissa A. Schilling, 2017. 

Open Innovation: The New Imperative for Creating and Profiting from Technology – Henry Chesbrough, 2003. 

Managing Innovation: Integrating Technological, Market and Organisational Change – Joe Tidd and John Bessant, 2018. 

The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail – Clayton M. Christensen, 1997. 

The Other Side of Innovation: Solving the Execution Challenge – Vijay Govindarajan and Chris Trimble, 2010. 

Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant – W. Chan Kim and Renée Mauborgne, 2005. 

Innovation and Its Discontents: How Our Broken Patent System is Endangering Innovation and Progress, and What to Do About It – Adam B. Jaffe and Josh Lerner, 2004. 

The Art of Innovation: Lessons in Creativity from IDEO, America’s Leading Design Firm – Tom Kelley, 2001. 

Strategic Innovation Management – Joe Tidd and John Bessant, 2014. 

The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses – Eric Ries, 2011. 

element 4: Strategic Planning

“Strategic Management and Business Policy: Globalisation, Innovation and Sustainability” – Thomas L. Wheelen, J. David Hunger, 2017 

“Advanced Strategic Planning: A 21st-Century Model for Church and Ministry Leaders” – Aubrey Malphurs, 2013 

“Strategy Safari: A Guided Tour Through The Wilds of Strategic Management” – Henry Mintzberg, Bruce Ahlstrand, Joseph Lampel, 1998 

“Strategic Planning for Public and Nonprofit Organisations: A Guide to Strengthening and Sustaining Organisational Achievement” – John M. Bryson, 2018 

“Good Strategy/Bad Strategy: The Difference and Why It Matters” – Richard Rumelt, 2011 

“The Rise and Fall of Strategic Planning” – Henry Mintzberg, 1994 

“Strategy: Process, Content, Context An International Perspective” – Bob de Wit, Ron Meyer, 2010 

“Strategic Planning: As Simple as A, B, C” – David McClean, 2016 

“Aligning Human Resources and Business Strategy” – Linda Holbeche, 2009 

“The Strategy-Focused Organisation: How Balanced Scorecard Companies Thrive in the New Business Environment” – Robert S. Kaplan, David P. Norton, 2000 

element 5: Risk Management

Strategic Risk Management: A Primer for Directors – John L. Chapman, 2006. 

Aligning Risk Management and Corporate Strategy – Mark Frigo and Richard J. Anderson, 2009. 

Enterprise Risk Management: From Incentives to Controls – James Lam, 2014. 

Risk Management and Corporate Governance – edited by James McRitchie, 2011. 

The Essentials of Risk Management – Michel Crouhy, Dan Galai, Robert Mark, 2014. 

Strategic Risk Taking: A Framework for Risk Management – Aswath Damodaran, 2007. 

Corporate Risk Management: An Organisational Perspective – Tony Merna and Faisal F. Al-Thani, 2008. 

Risk Management and Shareholders’ Value in Banking – Andrea Sironi and Andrea Resti, 2007. 

Risk Management, Corporate Governance and Bank Performance in the Financial Crisis – João A. C. Santos and Diana Bonfim, 2012 (Article). 

The Risk Management Process: Business Strategy and Tactics – Christopher L. Culp, 2001. 

Element 1: Process Efficiency

“Lean Thinking: Banish Waste and Create Wealth in Your Corporation” – James P. Womack, Daniel T. Jones, 2003. 

“The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer” – Jeffrey K. Liker, 2004. 

“The Goal: A Process of Ongoing Improvement” – Eliyahu M. Goldratt, Jeff Cox, 1984. 

“Process Improvement and CMMI® for Systems and Software” – Ron S. Kenett, Eileen F. Forrester, 2010. 

“Reengineering the Corporation: A Manifesto for Business Revolution” – Michael Hammer, James Champy, 1993. 

“The Six Sigma Way: How to Maximise the Impact of Your Change and Improvement Efforts” – Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh, 2000. 

“Operational Excellence: Journey to Creating Sustainable Value” – John S. Mitchell, 2015. 

“Business Process Change: A Business Process Management Guide for Managers and Process Professionals” – Paul Harmon, 2014. 

“Value Stream Mapping: How to Visualise Work and Align Leadership for Organisational Transformation” – Karen Martin, Mike Osterling, 2013. 

“Measuring Operational and Reputational Risk: A Practitioner’s Approach” – Philippe Jorion, 2009. 

element 2: Quality Control

“The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer” by Jeffrey K. Liker, 2004. 

“Lean Thinking: Banish Waste and Create Wealth in Your Corporation” by James P. Womack and Daniel T. Jones, 1996. 

“Six Sigma: The Breakthrough Management Strategy Revolutionising the World’s Top Corporations” by Mikel Harry and Richard Schroeder, 2000. 

“The Quality Toolbox” by Nancy R. Tague, 2004. 

“Design for Operational Excellence: A Breakthrough Strategy for Business Growth” by Kevin J. Duggan, 2011. 

“Juran’s Quality Handbook: The Complete Guide to Performance Excellence” by Joseph A. De Feo and J.M. Juran, 7th edition, 2017. 

“Quality Is Free: The Art of Making Quality Certain” by Philip B. Crosby, 1979. 

“Managing Quality: Integrating the Supply Chain” by S. Thomas Foster, 6th edition, 2017. 

“Total Quality Management and Operational Excellence: Text with Cases” by John S. Oakland, 2014. 

“The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels” by Thomas Pyzdek and Paul A. Keller, 4th edition, 2014. 

element 3: Supply Chain Management

The Handbook of Logistics and Distribution Management – Alan Rushton, Phil Croucher, Peter Baker, 2021 

Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies – David Simchi-Levi, Philip Kaminsky, Edith Simchi-Levi, 2008 

Lean Supply Chain and Logistics Management – Paul Myerson, 2012 

Supply Chain Management: Strategy, Planning, and Operation – Sunil Chopra, Peter Meindl, 2019 

Operations and Supply Chain Management: The Core – F. Robert Jacobs, Richard Chase, 2020 

Global Logistics and Supply Chain Management – John Mangan, Chandra Lalwani, 2020 

Essentials of Supply Chain Management – Michael H. Hugos, 2018 

Supply Chain Management: A Global Perspective – Nada R. Sanders, 2011 

Purchasing and Supply Chain Management – Robert M. Monczka, Robert B. Handfield, 2015 

The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage – Yossi Sheffi, 2007 

element 4: Technology Integration

Technology and Operations Management – Robert H. Hayes, 2017 

Integrating Technology for Operational Efficiency: Challenges and Opportunities – Susan P. Williams, 2019 

The Role of Information Technology in Operational Excellence – Ajay Das, 2015 

Digital Lean Management: Align Technology, Processes, and People – Mark Allinson, 2020 

Operational Excellence in the Digital Age – Benjamin B. Sutherland, 2018 

Information Systems for Operations Excellence: Studies in Technological Integration – Maria Ribera, 2016 

Advancing Operational Excellence: Technology Integration and Process Improvement – David Watson, 2021 

Technology Integration for Competitive Advantage – Charles H. Fine, 2014 

Operational Excellence through Technology Innovation – George Westerman, 2017 

Strategic IT: Best Practices for Managers and Executives – Arthur M. Langer, Lyle Yorks, 2013 

element 5: Human Resources Management

“Human Resource Management and Operational Excellence: Achieving Sustainable Success” by David Ulrich, 2017. 

“Operational Excellence in HR Management: A Comprehensive Guide” by John Boudreau, 2019. 

“Strategic Human Resource Management: Creating Value Through People” by Jeffrey Mello, 2015. 

“HR Excellence: The Key to Organisational Success” by Sarah Cook, 2018. 

“The HR Value Proposition” by Dave Ulrich and Wayne Brockbank, 2005. 

“Operational Excellence: The Role of Human Resources” (Journal Article) by Michael Hammer, Journal of Business Strategy, 2016. 

“Lean HR: Transforming Human Resources for Operational Excellence” by Cheryl Jekiel, 2014. 

“Integrating Human Resources and Strategic Business Planning” by Linkage, Inc., 2012. 

“Human Capital Analytics: How to Harness the Potential of Your Organisation’s Greatest Asset” by Gene Pease, Boyce Byerly, and Jac Fitz-enz, 2013. 

“The Workforce Scorecard: Managing Human Capital To Execute Strategy” by Mark A. Huselid, Brian E. Becker, and Richard W. Beatty, 2005. 

Element 1: Financial Stability

“Financial Stability, Economic Growth, and the Role of Law” by Douglas Arner, 2007. 

“Measuring and Managing Financial Stability” by Edward J. Kane, 2000. 

“Macroprudential Regulation and Policy for the Financial Services Industry: The Essential Guide” by Sundar Sankaran, 2016. 

“Financial Cycles: Sovereigns, Bankers, and Stress Tests” by Douglas J. Elliott, 2015. 

“The Financial Stability Toolkit: Assessing the Systemic Risks of Finance” by Peter Sarlin, 2016. 

“Stress Testing and Risk Integration in Banks: A Statistical Framework and Practical Software Guide” by Tiziano Bellini, 2017. 

“Bank Liquidity Creation and Financial Crises” by Allen N. Berger, 2016. 

“Financial Stability and Prudential Regulation: A Comparative Approach to the UK, US, Canada, Australia, and Germany” by Rodrigo Olivares-Caminal et al., 2017. 

“Central Banking and Financial Stability in East Asia” by Hans Genberg, 2015. 

“Principles for Financial Market Infrastructures” by Committee on Payment and Settlement Systems and the International Organisation of Securities Commissions, 2012. 

element 2: Investment Capacity

“Investment Analysis and Portfolio Management” – Frank K. Reilly, Keith C. Brown, 2015 

“Behavioral Finance and Wealth Management” – Michael M. Pompian, 2012 

“The Theory of Investment Value” – John Burr Williams, 1938 

“Corporate Finance” – Jonathan Berk, Peter DeMarzo, 2016 

“The Intelligent Investor” – Benjamin Graham, 1949 

“Security Analysis” – Benjamin Graham, David Dodd, 1934 

“Quantitative Investment Analysis” – Richard A. DeFusco, Dennis W. McLeavey, Jerald E. Pinto, David E. Runkle, 2007 

“Principles of Corporate Finance” – Richard A. Brealey, Stewart C. Myers, Franklin Allen, 2017 

“Modern Portfolio Theory and Investment Analysis” – Edwin J. Elton, Martin J. Gruber, Stephen J. Brown, William N. Goetzmann, 2009 

“The New Science of Asset Allocation: Risk Management in a Multi-Asset World” – Thomas Schneeweis, Garry B. Crowder, Hossein Kazemi, 2010 

element 3: Cost Management

Cost Management: Strategies for Business Decisions – Ronald W. Hilton, Michael W. Maher, Frank H. Selto, 2008 

Advanced Cost Accounting and Cost Systems – Ashish K. Bhattacharyya, 2010 

Cost Accounting: A Managerial Emphasis – Charles T. Horngren, Srikant M. Datar, Madhav V. Rajan, 2012 

The Strategy and Tactics of Pricing: A Guide to Growing More Profitably – Thomas T. Nagle, John E. Hogan, Joseph Zale, 2016 

Cost Management in Supply Chains – Stefan Seuring, Martin Müller, 2002 

Activity-Based Cost Management: An Executive’s Guide – Gary Cokins, 2001 

The Oxford Handbook of Managerial Accounting – Christopher S. Chapman, Anthony G. Hopwood, Michael D. Shields, 2012 

Strategic Cost Management: The New Tool for Competitive Advantage – Shank Govindarajan, 1993 

Implementing Value Pricing: A Radical Business Model for Professional Firms – Ronald J. Baker, 2010 

Cost and Value Management in Projects – Ray R. Venkataraman, Jeffrey K. Pinto, 2008 

element 4: Revenue Streams

“Revenue Management: Hard-core Tactics for Market Domination” – Robert G. Cross, 1997. 

“Financial Performance and Revenue Streams: A Longitudinal Study” – Karen P. Penner, 2001. 

“The Strategy and Tactics of Pricing: A Guide to Growing More Profitably” – Thomas T. Nagle, John E. Hogan, and Joseph Zale, 2010. 

“Monetising Innovation: How Smart Companies Design the Product Around the Price” – Madhavan Ramanujam and Georg Tacke, 2016. 

“Revenue Stream Management in the Digital Economy: An Empirical Analysis” – Helen Rogers, 2018. 

“Multiple Streams of Income: How to Generate a Lifetime of Unlimited Wealth!” – Robert G. Allen, 2004. 

“Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers” – Alexander Osterwalder and Yves Pigneur, 2010. 

“Strategic Financial Management for Small and Medium Sized Companies” – Malcolm Warner, 2003. 

“The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses” – Eric Ries, 2011. 

“Creating Value Through Revenue Management: A Comparative Study of Financial Practices” – Sarah E. Bonner and John B. Thomas, 2005. 

element 5: Financial Planning and Analysis

“Financial Statement Analysis and Security Valuation” by Stephen H. Penman, 2013 

“Strategic Business Planning for Accountants: Methods, Tools and Case Studies” by Dimitris N. Chorafas, 2006 

“The Essentials of Financial Analysis” by Samuel C. Weaver, 2011 

“Financial Modeling and Valuation: A Practical Guide to Investment Banking and Private Equity” by Paul Pignataro, 2013 

“Corporate Financial Analysis with Microsoft Excel” by Francis Clauss, 2010 

“Financial Analysis, Planning & Forecasting: Theory and Application” by John J. Hampton, 2017 

“Best Practices in Planning and Performance Management: Radically Rethinking Management for a Volatile World” by David A. J. Axson, 2010 

“Valuation: Measuring and Managing the Value of Companies” by Tim Koller, Marc Goedhart, and David Wessels, 2020 

“The Interpretation of Financial Statements: The Classic 1937 Edition” by Benjamin Graham and Spencer B. Meredith, 1937 

“Advanced Financial Planning for Business Owners and Entrepreneurs” by Jonathan G. Cameron, 2018 

Element 1: Customer Satisfaction

“Delivering Customer Value through Procurement and Strategic Sourcing” – Walter L. Wallace, 2001. 

“Customer Satisfaction: Tools, Techniques, and Formulas for Success” – Bob E. Hayes, 2006. 

“Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods” – Bob E. Hayes, 2008. 

“A Dynamic Model of Service Delivery: Implications for Managing Customer Satisfaction” – Roland T. Rust and Richard L. Oliver, 1994. 

“Service Quality: New Directions in Theory and Practice” – Roland T. Rust and Richard L. Oliver, 1994. 

“Handbook of Service Marketing Research” – Roland T. Rust and Ming-Hui Huang, 2014. 

“The Loyalty Ripple Effect: Appreciation Strategies That Improve Retention and Grow Your Business” – Roger L. Brooks, 2019. 

“The Effortless Experience: Conquering the New Battleground for Customer Loyalty” – Matthew Dixon, Nick Toman, and Rick DeLisi, 2013. 

“Customer Satisfaction is Worthless, Customer Loyalty is Priceless” – Jeffrey Gitomer, 1998. 

“Service Management and Marketing: Managing the Service Profit Logic” – Christian Grönroos, 2015. 

element 2: Brand Strength

Building Strong Brands, David A. Aaker, 1996. 

Brand Equity & Advertising: Advertising’s Role in Building Strong Brands, Edited by David A. Aaker and Alexander L. Biel, 1993. 

Measuring Brand Equity Across Products and Markets, Christine K. Keller and David A. Aaker, 1998. 

Strategic Brand Management: Building, Measuring, and Managing Brand Equity, Kevin Lane Keller, 1998. 

The New Strategic Brand Management: Advanced Insights and Strategic Thinking, Jean-Noël Kapferer, 2012. 

Consumer Behaviour and Branding Strategies, Kathy A. Krentler and Susan Fournier, 2010. 

The Behavioural Economics of Brand Choice, Gordon R. Foxall (ed.), 2007. 

Brand Relevance: Making Competitors Irrelevant, David A. Aaker, 2011. 

Designing Brand Identity: An Essential Guide for the Whole Branding Team, Alina Wheeler, 2009. 

Market Driven Strategy: Processes for Creating Value, George S. Day, 1990. 

element 3: Market Share

Market Share Analysis: Evaluating Competitive Marketing Effectiveness – Paul Farris, 1991 

Competitive Strategy: Techniques for Analysing Industries and Competitors – Michael E. Porter, 1980 

The Profit Impact of Market Strategy – David J. Reibstein, George S. Day, 1986 

Market Share Rewards to Pioneering Brands: An Empirical Analysis and Strategic Implications – Gerard J. Tellis, Peter N. Golder, 1996 

Dynamic Competitive Strategy: A Model for Strategic Market Share Management – John D. Sterman, 2000 

Customer-centric Marketing Strategies: Tools for Building Organisational Performance – Hans Mühlbacher, Lei Lei Song, 2013 

The Dynamics of Market Share in the Presence of Optimal Consumer Switching – Bruce G.S. Hardie, Leonard M. Lodish, 1994 

Strategic Marketing Management: The Framework – Richard M.S. Wilson, Colin Gilligan, 2005 

Market Share Analysis: Using Data Envelopment Analysis – Subhash C. Ray, 2004 

Strategic Market Relationships: From Strategy to Implementation – Bill Donaldson, Tom O’Toole, 2002 

element 4: Customer Retention

“Customer Loyalty: How to Earn It, How to Keep It” – Jill Griffin, 2002 

“The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value” – Frederick F. Reichheld, 2001 

“Managing Customer Relationships: A Strategic Framework” – Don Peppers and Martha Rogers, 2011 

“Customer Satisfaction is Worthless, Customer Loyalty is Priceless” – Jeffrey Gitomer, 1998 

“Hooked: How to Build Habit-Forming Products” – Nir Eyal, 2014 

“Predicting Customer Churn in Mobile Networks” – G. A. Adeyefa and O. I. Akinola, 2017 (Journal Article) 

“Service Management: The New Paradigm in Retailing” – Richard Metters, Kathryn King-Metters, Madeleine Pullman, Steve Walton, 2012 

“Customer Relationship Management: Concepts and Technologies” – Francis Buttle and Stan Maklan, 2019 

“Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods” – Bob E. Hayes, 2008 

“The Handbook of Customer Satisfaction and Loyalty Measurement” – Nigel Hill and Jim Alexander, 2006 

element 5: Market Adaptability

Adaptive Marketing: Leveraging Real-Time Data to Become a More Competitive and Successful Company – Norm Johnston, 2015. 

Market Response and Marketing Mix Models: Trends and Research Opportunities – Dominique M. Hanssens, Leonard J. Parsons, and Randall L. Schultz, 2001. 

Competitive Strategy: Techniques for Analysing Industries and Competitors – Michael E. Porter, 1980. 

The Agile Startup: Quick and Dirty Lessons Every Entrepreneur Should Know – Jeff Dyer and Nathan Furr, 2014. 

Dynamic Capabilities and Strategic Management: Organising for Innovation and Growth – David J. Teece, 2009. 

Customer-Centric Marketing Strategies: Tools for Building Organisational Performance – Hans H. Bauer, Maik Hammerschmidt, and Tomas Falk, 2010. 

Adapting to Market Uncertainty: Managing Change in the Textile Industry – Rebecca Marschan-Piekkari, 2000. 

Strategy and Structure in Developing Countries: Business Groups as an Evolutionary Response to Opportunities for Unrelated Diversification – Tarun Khanna and Krishna G. Palepu, 2000. 

Market Driving Strategies: Towards a New Theory of Competitive Advantage – Nikolaos T. Tzokas and Saren Michael, 2004. 

The Marketing Imagination – Theodore Levitt, 1986.